Use our tool to get a personalized report on your market worth. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. Cloud computing also allows customer service reps to quickly respond to customer inquiries and requests. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. i enjoyed working and helping other. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. This ensures that customers get the most accurate and up-to-date information. Make your contribution now and help Gothamist thrive in 2023. in Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. You can get the exact average and median by hovering over any bar. Privacy Policy. How much does a Verizon Engineer make? Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. Read reviews from current employees that include compensation and culture insights. ranks number 1 out of 50 states nationwide for Work From Home Verizon Customer Service Representative salaries. Next, I would offer a refund or exchange if applicable. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. Voice of the Customer (VoC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. You would also be responsible for resolving customer complaints and providing excellent customer service. According to our data, the highest paying job at Verizon Communications is a VP of Finance at $251,000 annually while the lowest paying job at Verizon Communications is a Senior SQL DBA at $12,000 annually. Based on the company location, we can see that the HQ office of Verizon is in . The average salary of Verizon is $91,284 in the United States. 85 Lakh Like Verizon Wireless workers, numerous American workers avail themselves of health insurance financed by their Read more, Compare the work satisfaction, stress and gender at Verizon Wireless with similar employers, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. HQ - New York City, New York, United States, Anonymous All OH. Verbal Communication: Verbal communication is the act of communicating with others through speech. | , However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. VERIZON COMMUNICATIONS INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Ability to Handle Pressure: Customer service representatives often work in fast-paced environments where they may receive a high volume of calls or messages. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Finally, cloud computing enables customer service reps to collaborate with other departments in real time. | The following is a list of Verizon's jobs and salaries. The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. Donate today, Gothamist is funded by sponsors and member donations. Overtime may be required during peak times. Here are some companies in the same or similar industry as Verizon. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. A valid drivers license is also required. Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. Verizon Communications pays $28.15 an hour, on average. Verizon Stay connected with news about careers, employees and the company. Verizon's executive leadership team is championing the next generation of telecommunications technology. The work environment was pleasant and people were friendly. Our wireline network is only as strong as the teams behind it. PAYROLL JANUARY 22, 2023 - FEBRUARY 4, 2023: City Council $3,615.68, Mayor $1,562.81, City Administrator $5,942.50, Administrative Boards $2,211.81, Attorney $4,938.27, Finance $13,542.76, Human. Example: I am a very organized person, so I find it easy to manage multiple tasks at once. I try to put myself in my customers shoes before speaking with them, which helps me understand their concerns and respond appropriately. Verizon customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their inquiries. Cookie Notice To search for jobs in other locations, fill in the title and locations to begin your search. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. Cincinnati Management Firm - Highest Paying Job At Verizon Communications, Highest Paying Department At Verizon Communications. The green line within each bar represents the median salary for that position. Our buildings are our home. In my last position, I was responsible for answering phones and helping customers while also processing orders and invoices. Example: I consider myself an empathetic communicator. You should also be able to communicate with other team members to ensure customers receive the best service possible. Why do people leave their jobs? Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. Devops Engineer, Anonymous Find out what you should be paid at Verizon. Our Credo is the foundation of who we are and how we operate. | Taught me how to talk with customers and follow up. Come to us in your pursuit of success. Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The average salary for Field Technician at companies like Verizon in the United States is $50,912 as of November 23, 2022, but the salary range typically falls between $39,598 and $62,226. Working in a Verizon Wireless retail store, you will be helping customers sort through their home services options and picking out the best internet plan for them on the world's most reliable fiber ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago. Average annual salary in Verizon is INR 14.7 lakhs . 77. Technical Product Owner, Anonymous NJ. Just in case you need a simple salary calculator, that works out to be approximately $35.23 an hour. This report is not for commercial use. Helping over It was a good year to be an employee at Verizon Communications Inc. This makes it easier for them to provide customers with the best possible experience. 2 salaries reported. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Youll keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as all our major operational equipment. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most. Thorough reviews have been conducted to assure this data accurately reflects disclosures. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. You may also be required to enter information into a company database. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. That works out to $28.15 per hour at Verizon Communications, compared to $22.69 per hour at AT&T. Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. Two lines of Start. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. 2023 New York Public Radio. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. Are you underpaid? This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. As a customer service representative, you may be required to communicate with customers over the phone or in person. Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. Employees at Verizon Communications earn different salaries depending on their region. Great customer service is highly recommend . The pool is getting a new liner, gutter and deck, along with new filtration systems. Customer Service Representative 27,438 per month. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. Board of Directors in VERIZON COMMUNICATIONS INC. Average Salary : $ 163 k. For every $100 paid to men, women are paid $ 97. Verizon salary statistics is not exclusive and is for reference only. $168k Male. All proxy statements are public filings made available to the general public by the SEC. Verizon Overview Website: www.verizon.jobs Headquarters: New York, United States Size: 10000+ Employees Founded: 2000 Type: Company - Public (VZ) Industry: Telecommunications Services Revenue: $10+ billion (USD) Know if you're getting paid what you deserve. OH. This is the equivalent of $1,409/week or $6,106/month. Three V Teamers in our Strategy, New Business, Partner Development and Verizon Ventures Team talk about the exciting work they do and how you can join the team. 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