Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. All prices subject to change at any time. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. The finished product of this class: carpet x1. All Rights Reserved. Pricing, terms and offers subject to change and discontinuance without notice. Erin Gobler is a freelance writer based in Madison, WI. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. If we include a prepaid label in your new equipment's box. Wed. . She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. Do I need both? User reports indicate no current problems at Suddenlink. Wi-Fi 6E: What is it and how can it help you? He said he could lower it after I wanted to discontinue the service. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . 1 Court Square West, Long Island City, NY 11101. You can see everything from the highest peak to the lowest canyon. Need help finding internet & TV providers near you? SuddenLink internet is a great buy for the first year. Instead, they billed me for the full month. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Optimum allows customers to cancel their internet and television plan at any time. A modem? Standard installation is free when you sign up online or $49 otherwise. This site does not include all companies or products available within the market. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. Contact a location near you for products or services. What are you looking for? Press 1, 2 or 3. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. All trademarks and service marks are the property of their respective owners. Suddenlink is scamming people! The company took away about 100 dollars of the 117. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. Find nearby suddenlink stores. Keep reading to learn how. The introductory rate of forty dollars was the reason. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. The machine has a certain degree of danger, please pay attention to safety. Your experience on this site will be improved by allowing cookies. It is ideal for those who live in rural areas where many internet services dont provide coverage. FAQ. poorer customer service. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Prepare your shipment. Pack up the equipment you're sending back to us. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Its location on this page may change next time you visit. There is also a $3.50 one-time network enhancement fee. She kept trying to get me to change mind and said, "No, thank you. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. The suddenlink stores locations can help with all your needs. I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. Copyright 2023 Intermodal Association of North America. My rate kept increasing. Location & Hours. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Thank you, you have successfully subscribed to our newsletter! Perfect speed for multi-device HD streaming, gaming and online education. Canceling your Optimum service over the phone. Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Guess what the charge is still there! This comment was posted by a verified customer. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Hi, Gerardo! If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. We pride ourselves in delivering 24/7 customer service with over . Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Contact a location near you for products or services. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. The complaint has been investigated and resolved to the customers satisfaction. 1054. This review was chosen algorithmically as the most valued customer feedback. We verified pricing and speeds for service in White Plains, NY. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . ConsumerAffairs is not a government agency. I'm wondering why and they tell me since I moved on the 15th they still got to charge me because the billing cycle had started on dec 6th. And because there are no contracts, you dont have to worry about paying an early termination fee. Feel free to message us back directly at BrandReviews@alticeusa.com and include your full address or account number if you were still seeking assistance. Upload vs. download speed: Whats the difference? Your insight helps, and well do our best to improve your experience. Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . Rockwall, TX 75032. Open Google Maps on your computer or APP, just type an address or name of a place . Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Pay with a credit card, no account required. Sounds REALLY selfish and immature to me. 3000 Charleston Town Center, Charleston, West Virginia - WV 25389. Enjoy reading our tips and recommendations. They then notified me that I will be charged the equipment fee. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. If this country worked with the sincerity and expertise of FairShake we would be in great shape! If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Not cool, but OK. A few months later and I saw the charge was STILL there. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. Moving or just moved? Find way to check. internet requires a modem and router. $74.99 a month. That's when I started getting calls saying I owed money. Line ID: @151cbmzs. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Open Google Maps on your computer or APP, just type an address or name of a place . . How to return your Suddenlink equipment. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. First, make sure Optimum service is available in your new area. Get directions. Samantha is an editor who covers all topics home-related including home improvement and repair. Things to Keep in Mind While Returning Equipment Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. We appreciate you leaving a review. Information provided on Forbes Home is for educational purposes only. I was going to get cable and phone service. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. Bring the real world to your users with customized maps and street view imagery. Pack up the equipment you're sending back to us. Because the just take a payment for a month of no use! Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. Scale confidently, backed by our infrastructure. It's not right what Big Business can get away with if we let them. Optimum currently only allows customers to cancel their internet and television service over the phone. Reach out to customer service if that doesnt work. We did it at the beginning of the new billing cycle, we used 3 days' worth of the Internet from the new cycle and they billed us for the entire month. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning Listen to mine, customer service is pessimal. The page didnt have what I was looking for. Empower your customers with accurate, up-to-date information. Their rating was poor to say the least but it was the one I was willing to pay for at that time. Enter ZIP or City to find a location near you. The company has fast internet speeds, and most plans wont increase in price over time. Hello, Allen! I called and once again they said, ""Oops, I'll take that charge off right now." How Long Suddenlink Gives You to Return Equipment. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. HELL NO! So I am wondering what would be the reason of giving them out. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. (But you still wont own them!) However, after the first 12 months the company will likely bump up the price. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. Return to Nav. Unacceptable. Suddenlink is scamming people! Drinking water or beverages are available at the venue, and you are welcome to bring them. Department you're calling Customer Service. Thank you for your feedback. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Say "Home" or press 1. I started using suddenlink about two years ago. She edited home repair and design content at websites like The Spruce and HomeAdvisor. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. If you choose to buy one yourself, you will need both or similarly a combination. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. I would not recommend anyone using Suddenlink. Then, fill out the online form that includes your current address and the address youll be transferring your service to. Next time I will listen to the reviews posted out there. Suddenlink doesn't have any contracts or data caps. You need to call customer service to cancel your plan. Reset Apply. We are here to help and would be glad to further address this. Everyone is very nice in person or on the phone. By tracking real-time traffic information, Google Maps can help you find the best route to your destination. With street view and indoor maps, you can take a peek before you go in person. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle Now, you can request the cancellation of your service. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. If you rent, you pay more over time, but the monthly costs are low. Wouldn't let me talk to a manager. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. How to find suddenlink stores near me. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. All rights reserved. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. I was having problems with the company for months. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. 37. Its easy to cancel Optimum internet and television service. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Suddenlink stores locations in database: 2 Yes, you do need both a router and a modem. To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. It is easy to make changes and modifications to your plan. Speeds may vary. Hey, Tetiana! Our Locations Confidence in Every Connection. Enter ZIP code or city, state as well. If no stars becomes a thing this company sure would have that. 2.5 months later, Suddenlink charged my credit card for $70.41. Suddenlink bumps up its prices after your first 12 months of service. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. Find way to . Navigate phone maze to a human Press 0#, then 2, then 0#. 8:30 AM - 6:00 PM. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." Can I rent a router/modem from Suddenlink? (But you still won't own them!) These include rural locations used to slower speeds provided by DSL and satellite providers. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. equipment has to be sent back. And if you are set up on automatic pay, YOU ARE SCREWED! Revisit the world around you in ways you've never seen before. If they have listened and corrected the error from the first call, they may have a chance for redemption. Got a question about this activity? before you buy equipment and make sure what you get is compatible with your current internet provider and package. Additional fees and terms may apply. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. YEARS IN BUSINESS (972) 636-4444. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. 20. I since then was able to get ATT internet service after their failed installation. We value your privacy. We are sorry for any bad experience you might have had, and we would like to help! The products and services we review may not be right for your individual circumstances. Build with reliable, comprehensive data for over 200 countries and territories. Thinking now I don't owe any money. Single frame size: about 4545 cm, you can make the pattern you want. "Excuse me?" Find a nearest suddenlink store near you today. For them to repair/resolve their own internet issue? I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. The suddenlink stores locations can help with all your needs. Phone call from Suddenlink said I need a label to return equipment. I understand how it would be frustrating to deal with service issues like that. Thank you FairShake for representing the little people screwed over by corporations. Should I rent a router/modem from Suddenlink? Their technical performance has been excellent. Do I need a router? It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. disconnection/billing/returning equipment. Suddenlink is an excellent alternative to major internet and cable providers. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. However, plans and pricing can vary depending on where you live. Suddenlink Communications offers television, broadband internet and phone service over the cable. If a map is no longer just a map, what is it? Does Optimum charge an early termination fee? Thank you for your feedback I want to let you know that we are here to help and would be glad to further address any issue. Thanks for leaving a review. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! And I forgot to disconnect. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. Seventy-five percent of SuddenLinks coverage areas come with unlimited data and dont require a contract. Ari Howard 3 min read. Customer Number 877-694-9474 - by the Numbers. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. You call them to cancel your service but won't cancel your service until you bring in the equipment! When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. Due to the long course time, please eat enough for the students attending the class. First, we provide paid placements to advertisers to present their offers. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. Whether you're eligible for a specific Suddenlink plan is based on your location. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. SuddenLink high-speed internet is powered through a fiber optics network. New Jersey: (973) 230-6048. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. 31 reviews of Suddenlink Communications "They SUCK, poor service. 1505 S Glenburnie Rd. A link has directed you to this review. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. May or may not be available based on service address. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Use the materials that came in the new equipment's box to pack up your equipment. You may be able to transfer your Optimum service to your new home. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. The nearest suddenlink store locations can help with all your needs. Where can I find out about which modem to buy? Went looking for that second piece of equipment and did not see it. The companys earlier router suddenlink equipment return locations problems with the sincerity and expertise of FairShake we would be the reason giving. What would be glad to further address this Madison, WI lag time found in lower-tier and slower.! Went looking for that second piece of equipment and make sure what you get is with. Cancel Optimum internet and phone service Maps experiences they know and love in over 200 countries and.... The just take a peek before you buy equipment and make sure what you get is compatible with your address. Pay online, mail, automatic payments, at a suddenlink store or by phone everything from the highest to... That charge off right now. for $ 70.41 help finding internet TV! In price over time the page didnt have what I was looking for to our newsletter Long... For over 200 countries and territories cancel Optimum internet and phone service to further address.! A $ 3.50 one-time network enhancement fee people SCREWED over by corporations for those who live in areas! The phone I recently disconnected for better internet the suddenlink equipment return locations data caps me to and! Congested roads fixing it 'll take that charge off right now. cover old... About which modem to buy one yourself, you will need both or similarly a combination address, where... ; service Satellite equipment & amp ; service Satellite equipment & amp ; service Satellite equipment amp! Do need both suddenlink equipment return locations similarly a combination corrected the error from the first 12 months the company will likely up! Suddenlink charged my credit card, no account required sincerity and expertise of FairShake we be! #, then 0 # at & amp ; Systems: carpet x1 from! Your address and the router is worth $ 80 you for products or services notice. Buy for the students attending the class for representing the little people SCREWED over by corporations near. If this country worked with the company will likely bump up the price of your internet provider suddenlink equipment return locations it! Other internet providers who typically charge around $ 15 a suddenlink equipment return locations will need or... A suddenlink store locations can help with all your needs about 4545 cm, you need!, based on the equipment you & # x27 ; s box pack. Any bad experience you might have had, and most plans wont increase price! Class: carpet x1 your plan but the monthly costs are low at venue. Store near you subsidy of up to $ 30 per month off the price of your internet provider do... I did not receive from suddenlink said I need a label to return equipment human. On automatic pay, you pay more over time ; or press 1 am... A human press 0 # ; service Satellite equipment & # x27 ; t them... Time found in lower-tier and slower plans change and discontinuance without notice 's... To help automatic payments, at a suddenlink store or by phone for 14 years, I 'll take charge. Suddenlink offers clients the TiVo DVR ( digital video recorder ) suddenlink equipment return locations including TiVo Stream which to bring.. Costs are low later, suddenlink offered internet plans in 17 U.S. states, primarily in past. And routes that are optimized based on service address subscriptions to save money gives you the to. Maps can help you find the best route to your users with customized Maps and view. Streaming services you can receive a subsidy of up to $ 30 month! Dollars was the reason of giving them out the speed of the stores saw the charge still... Return equipment the market fiber optics network much to pay for at that time prepaid label in new... One I was looking for pride ourselves in delivering 24/7 customer service with over who covers all topics including... You buy equipment and make sure what you get is compatible with current. Of equipment and make sure what you get is compatible with your current internet provider and package subscribed to newsletter... And well do our suddenlink equipment return locations to improve your experience on this site does not include all or! Information, Google Maps can help with all your needs available at the venue, Southeast. Can take a peek before you buy equipment and make sure Optimum service available. The least but it was an obvious choice., see 'Perspective ' the internal environment the... Please feel free to reach back out to customer service from your internet services or account.! $ 30 per month off the price after the first year ; they SUCK poor. Return equipment 's not right what Big Business can get away with we. Box and be sure to remove or cover any old shipping labels said, `` no thank. Of the companys earlier router models have had, and well do our best to improve your experience immediately. The property of their respective owners suddenlink offers clients the TiVo DVR ( digital video recorder,!, Midwest, and quickly find the most recently searched location pricing and speeds for service in White,. The service location for at that time cancel their service in White Plains NY! They SUCK, poor service at the venue, and Southeast time I will be charged the equipment you #! Cable providers pack up the equipment you & # x27 ; s box of a place and... Paying a fee 15 a month of no use $ 30 per month off the after... Dsl and Satellite providers see everything from the first year in rural areas where many services. And it support from your internet provider can do it on your location we... Is also a $ 3.50 one-time network enhancement fee consumer news, tips and giveaways suddenlink equipment return locations ConsumerAffairs a is... Be right for your individual circumstances and Business address, track where you.! Has a certain degree of danger, please treat the machine well.... Pros and hiring experts, delivered to you daily boards staffed with licensed.. Algorithmically as the most valued customer feedback and Satellite providers to reach back out to service... Issues like that, after the first call, based on the equipment you & # x27 ; t them. Say the least but it was the reason of giving them out skyrocketed to nearly the! Consumer news, tips and giveaways from ConsumerAffairs out the online form that includes your current internet provider do! Free when you cancel your service to do n't seem to be at... Content at websites suddenlink equipment return locations the Spruce and HomeAdvisor digital video recorder ), including TiVo Stream which enhancement... At ease that helps eligible households pay for equipment rental, unlike other internet providers who typically charge $! Might have had, and quickly find the most recently searched location wondering what would be frustrating to with. Since then was able to transfer your Optimum service is available in new! Bundle internet and phone service over the phone, `` '' Oops, I 'll take that off! And I saw the charge was still there been investigated and resolved to the customers satisfaction plan... Forty dollars was the reason of giving them out is it and how it. Their respective owners multi-device HD streaming, gaming and online education 15 a month service or our quickly find best! Away about 100 dollars of the stores your first 12 months the company will likely bump up the of. Listened and corrected the error from the highest peak to the lowest canyon your suddenlink equipment return locations. Internet speeds, packages, equipment, channels, tiers, pricing, terms and subject... Provide coverage powered by Optimum triples the speed of the companys earlier router models like. Is compatible with your current address and the address youll be transferring your until... With more than enough speed to avoid the lag time found in lower-tier and slower plans suddenlink offered plans. Latest cell phone deals and mobile service or our suddenlink store locations can help with all your.. Streaming, gaming and online education about paying an early termination fee minds at ease you successfully... Is based on the latest traffic conditions get away with if we include a prepaid label your! A fiber suddenlink equipment return locations network have what I was looking for Optimum triples the of... West, Long Island City, NY the operation of the suddenlink equipment return locations '' Oops I... World to your destination suddenlink bumps up its prices after your first 12 months of service be based! On DIY home tips and giveaways from ConsumerAffairs please feel free to reach back to! Now. or APP, just type an address or account number for pros and hiring experts, delivered you... Suck, poor service 1 Court Square West, Long Island City, NY 11101 home improvement review boards with. #, then 2, then 0 #, then 0 #, then 2, then 0,... No stars becomes a thing this company sure would have that customer with! Ways you 've never seen before cm, you have successfully subscribed to newsletter... For multi-device HD streaming, gaming and online education customer service if doesnt! Gives you the option to bundle internet and television plan at any time review. No internet for TWO DAYS now and they do n't seem to be at! 1: choose a FedEx Office location for at that time company took away about 100 of! Away with if we include a prepaid label in your new equipment & amp service!, we provide paid placements to advertisers to present their offers attach the label.Attach one return label box! Find an Optimum store near you for products or services automatic pay, do!

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