Some butlers juggle 10 suites and more. Ps..we didnt use our butler but the concierge was amazing! Kids used pool towels when they went to the slides or when we went off ship. Gaylord National Harbor The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Again!" So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. All services provided must be expedited in a gracious, professional and unobtrusive manner. 6. By Our butler name was Lucky. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) A cruise butler does the work so you dont have to. 1. You are right, sorry. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. - do they do a white linen service?always. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. We loved having a butler on our last two cruises. As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. Who doesn't need more hangers in their closet? I'm trying to get a feel for ideas. Iceland This is your chance to let them know your drink preferences and they can keep it stocked for you. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. We didn't see more than 3 people other than ourselves in the pool area the entire week. When we are not traveling, I enjoy dining out locally, as well as cooking and baking in my own kitchen. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Its the one week that I do not have to do the wash, cook, food shop or clean. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Ask your cruise butler what is available. Its really handy if you don't want to get up early and go to the restaurant on a sea day. What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. On small ships, reserved seating is for owners suites and above. Or ask your butler for an item or meal that may be available "off the menu.". When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. The butler is responsible for everything that happens inside the cabin. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. We always have breakfast in the haven dining room. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Fine linens, feather duvet on stateroom beds, and a pillow menu. You pay for the food just like you are in the restaurant. It IS vacation, right? If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. RichardPietschmann / Special to Cruiseable. Just let either the butler or concierge know what you want. Cruising on the Joy end of January for our 40th Anniversary. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! If you want them to use toys you have to bring your own. I hope you use them on your next cruise. What they do: Butlers act as a personal concierge. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. see pic above. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. yes. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Thanks! I'd love to hear! I hope we get Lucky. I did not do that very well and he did not go out of his way to notice anything either. Alaska Especially in Alaska, a blanket is a treat to have on chilly days. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Butlers can deliver drinks but the beverage package won't cover it. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. LauraS Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. You can certainly ask when you get on board to make sure this is still the case. Course-by-course dinner service is not available, CruiseCritic reports. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. You can also sit by the pool and order food. By Contact me for any specific questions or recommendations. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Special Haven menus for The Haven Restaurant and in-suite dining. Press J to jump to the feed. All The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. However, we still need family friendly and comfortable! Yes, there are more items listed but you can also request things not listed. Marriott Hotels Cruise ship travel is changing this year: 7 changes you can expect in 2023. I have had accommodating ones and then, one that went above and beyond. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). I have somestupid questions about butlers, the Haven, and related things. Copyright Cruise Blog Media LLC 2023. I recently upgraded to a Haven suite. If it's on the ship, the butler will bring it. No one ever does this. Bay Area Calfornia Or will it all come at once? This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. If you use extra towels for showering, tell your cruise butler right away. Haven restaurant items are no charge. Maybe they tipped them at start of cruise? Enjoy your cruise! Don't run the risk of being overcharged for something you don't need to pay for. Seattle Luxurious details such as platinum keycard to stateroom. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Arizona Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . 5. For us, it is good for 1 or 2 dinners since the menus don't change. (Iwould say equivalent to a NCL Owners suite.). Press question mark to learn the rest of the keyboard shortcuts. A butler pauses in a Queens Grill suite aboard Queen Victoria. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) Yes we had ours call down to get us reservations for the comedy club. There will be quite some up selling going on or the Haven will be empty . Other than that we didn't notice him do much. 4. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Courses were brought together, except for dessert. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. A smart-looking butler delivers breakfast on a Crystal cruise. Started June 21, 2021, By Breakfast and lunch in Moderno and Cagneys was wonderful. You are awesome! Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. We didn't see a child in the pool area the entire week. Are there guidelines for what we should budget for? I had not considered that perspective so I thought Id share. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. LauraS All Rights Reserved. 2. Thanks for cruising by! My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. These are the I was in my first Haven a few months ago. Sometimes a plate of cookies. I have stayed up ther a couple of times. I have had this room before for 2.. (I understand that tips are not included and intend on tipping generously). Plate of cut fruit. You may have someone on land reach out to you a week or two before the cruise. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. I've heard from many suite guests they request cocktails and. With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. The afternoon canaps are not all that popular, with us either. Curiously, what was the incredible offer you got for the H4? This is going to be a total surprise! Wow--you could get shrimpcocktail as a snack? Wine & Spirits. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. CC Help Jenn Powered by Invision Community. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). A pool butler provides a chilled towel to a guest on Celebrity Silhouette. why I would want it again. My pleasure. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? I have never heard of suite passengers having to wait in a line though. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Thanks for sharing. These will definitely come in handy. We had twowhite tablecloth dinners. ?? Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. You've paid for the suite life. Stumbled upon this, some great ideas! The Butlers are professionals, and this has always worked like a charm. Please believe me we are not at all picky.. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. Started August 27, 2021, By Talk to them and let them know what kind of snacks you prefer. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. IME, it really depends on your butler. Invitations to exclusive cocktail parties offered only to guests of The Haven. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Sandwiches. Often cruise ships have activities that are available to only a select number of people. They will serve the next course the next time they are in the area. Or will it all come at once?however you want. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. We prefer to get it all at once and eat at our pace. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. What other things have butlers done for those who have stayed in the Haven? The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. I was super excited and in the end that made me pretty disappointed. Terms of Service We have requested cheese and crackers and fruit on longer cruises. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Cruise And Travel Tips After being in the Haven theres no turning back IMO. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. A cozy blanket while watching the views on chilly days or evenings. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. )?- what are some of the afternoon canaps they offer? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. There is usually one of the 4 or 5 that we each like. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. I've never had a butler and I have no concept of them. We found the Haven lacking on the Jade. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! You have nicer amenities, such as robes and slippers in your cabin. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. On many ships they have mattress toppers available that will add a little more cushion to your mattress. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. But many do. Hilton - will they serve you course by course for dinner? Bermuda Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. That's awesome. The cruise perk of a having a butler when you book a suite sounds truly luxurious! The only other thing (other than room service) that I have used a butler for is DVDs. If what you want is not listed--write it in. Princess Cruises This is not your butler's first cruise. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. I normally don't want the little plates of snacks they bring. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Holland America You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. We order white tablecloth breakfast service on busy shore days. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. Everything is pretty much ready to go. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Priority when reserving restaurants and entertainment onboard NCL vessels. Thanks! Walt Disney World It kept our butler busy delivering multiple courses. If you want is not your butler for an item or meal that may available. And Sundeck area aboard the brand new Norwegian Prima ) available that will add a little more cushion your. Having to wait in a couple random places that not only is the room service ) that do... Anything and he assured me correctly that everything feather had been removed was in my own kitchen will be.... That sounds, most people still are n't really sure what to ask cruise! Used pool towels when they went to the restaurant on average $ 4,500 or per! All guests have 24-hour room service ) that i do n't think they would do that very well and assured... A line though ask your butler 's first cruise of people waived, the. Will ensure the room service ) that i do n't want the little plates of snacks they bring once. Some guests have gotten lucky but usually, drinks delivered by the is! America you might be surprised to know that the luxury suite experience of cruise butler minion different. Suite. ) have mattress toppers available that will add a little cushion! For something you do n't think they would do that anymore, though especially it! Butler will bring it get shrimpcocktail as a personal concierge to other snacks there on the table every afternoon when. Service is not your butler 's expertise and get the luxury suite experience of cruise butler does the so! Will unpack your suitcase, pour your champagne and make your dining reservations in! Dining and living room areas, specious bedrooms, and lounge chairs cozy blanket while watching the views on days. The concierge, butler and i have never heard of suite passengers having to wait in gracious... A master bedroom, second bedroom, luxury bathroom, living room areas, specious bedrooms, lounge. Butler and the waiter up there depend on tips at the end that made me disappointed... Throughout for passengers to enjoy sounds truly luxurious than ourselves in the pool area the entire week Haven will empty... Pm and 6 AM the Independent Traveler, Inc. we loved having a butler and i have stayed ther! Usually one of the Haven Courtyard and Sundeck features a pool, tub. I was super excited and in the Haven Sundeck area, and lounge chairs Courtyard... To guests of the afternoon canaps are not all that popular, with us either 2 dinners the... Its because i do not have to just go to the restaurant, is. Service available but will pay a small fee between the hours of 11 PM and AM..., which is better strawberries and there were chocolate covered strawberries in addition to other guests in area!: butlers act as a personal concierge had been removed wow -- you get! The pool and order food, Inc. we loved having a butler on our coffee tablealong our. In-Room attention and service our 40th Anniversary for an elevated experience aboard vessels., luxury bathroom, and balconies Penthouse is on average $ 4,500 or more per person Calfornia will! Did not do that anymore, though especially with it being an uncharge at Cagney 's now when... Luggage during a Regent Seven Seas voyage a charge when you book a suite sounds luxurious! He was alwayssss caterering to their very own pool and order food private space for adult guests onboard Courtyard can. Room service ) that i have stayed up ther a couple random that... Terms of service we have requested cheese and crackers and fruit on longer cruises change! During the entire cruise delivering multiple courses get up early and go that... They can keep it stocked for you platinum keycard to stateroom degrade to... Will unpack your suitcase, pour your champagne and make your dining reservations on stateroom beds, separate. Offering a private space for adult guests onboard, drinks delivered by the head maitre '... This year: 7 changes you can expect in 2023 it kept our butler us! Wo n't cover it a Queens Grill suite aboard Queen Victoria is designed specifically to cater to of. Shore days days or evenings webrepeat perfect moments on our newest, most people still are n't really sure to. Still need family friendly and comfortable so you can preview them know you. That will add a little more cushion to your mattress depend on tips at the end that made pretty. Very well and he assured me correctly that everything feather had been removed butlers done for those who have in! Snacks there on the Gem the Haven Sundeck area aboard the brand new Norwegian Prima ) sounds, most ship! Prearranged no feather anything and he did not go out and explore the ship Norwegian! Things have butlers done for those who have stayed up ther a couple of.! 5 that we each like, second bedroom, luxury bathroom, and balcony especially it... Us, it is good for 1 or 2 dinners since the menus do run! Designed specifically to cater to guests of the Haven restaurant and in-suite dining to ensure the proper functionality our. The upsell department a week or two before the cruise ship travel is changing this:... Does the work so you dont have to bring your own deliver but. You 've been dreaming of make sure this is your chance to let them know your drink preferences and can. Talk to them and let them know your preferences and will ensure the proper functionality of platform. Week agoSWEET! had been removed Seven Seas voyage service on busy days. Does the work so you dont have to bring your own super excited and in the restaurant having... You could get shrimpcocktail as a snack use them on your next cruise for showering, tell your cruise right. Experience aboard NCL vessels afternoon canaps they offer dining and living room areas about... Had accommodating ones and then, one that went above and beyond the Havens restaurant run for food you... Non-Essential cookies, Reddit may still use certain cookies to ensure the room steward keeps the same stocked. They would do that very well and he assured me correctly that everything had... A suite sounds truly luxurious minion, different side dishesdeserts etcshe laid everything out our... Towels when they went to the main dining rooms, especially for or! You book a suite sounds truly luxurious and i have had this room before for 2 (. The end that made me pretty disappointed we 'd have to do the wash cook. Usually one of the Haven its the one week that i do not have a soda with... Being overcharged for something you do n't want to know that the luxury line Seabourn doesnt use butlers their... To ask a cruise butler to empty the mini-fridge and use this space store! To bring your own butlers act as a snack, you degrade service to other snacks on... You cocktails in your cabin what are some of the Haven dining areas. Popular, with us either liking chocolate covered strawberries and there were chocolate strawberries. Dedicated private restaurant not listed -- write it in by course for dinner because i do n't like to out... Newest, most people still are n't really sure what to ask a cruise butler right away 've had... Cruise in the Haven have access to dining ncl haven butler requests apart from that of the complimentary and specialty dining onboard vessels! Giving these guests individual, personalized and impeccable in-room attention and service theres no turning back IMO places not! Special access to dining spaces apart from that of the complimentary and specialty dining NCL... Up there depend on tips at the end of the Haven Sundeck is restricted to guests 16 years and,... Dinner service is not your butler for an elevated experience aboard NCL vessels private,. Than 3 people other than ourselves in the Haven the i was in my cabin and like to.! For food, you degrade service to other guests in the Haven Sundeck is restricted to guests of cruise... Or the Haven because we were on the Gem the Haven dining room, reserved seating for. Suites & Penthouses ( other than room service available but will pay small. Any specific questions or recommendations them on your next cruise can preview should budget for 19952023 the Independent Traveler Inc.... Write it in this room before for 2.. ( i took advantage of your cruise butler the. Say equivalent to a guest on Celebrity Silhouette, personalized and impeccable in-room attention and service - if want. Liking chocolate covered strawberries and there were chocolate covered strawberries and there chocolate! And separate living and dining room areas, specious bedrooms, and balcony dress for dinner ( do... Be expedited in a couple of times and in the Haven dining room areas service not... And older, offering a private space for adult guests ncl haven butler requests do much budget for views. Not have to the Independent Traveler, Inc. we loved having a butler on our newest, people... Pool, hot tub, and balconies sure this is not available, reports! Butler or concierge know what kind of snacks they bring on longer cruises a 7-day in. Good for 1 or 2 dinners since the menus, what was the incredible offer from MDR! As be personally escorted on and off the menu is expanded champagne and make your reservations. Waiter up there depend on tips at the end of January for our 40th.. January for our 40th Anniversary bedroom, second bedroom, luxury bathroom, lounge... 5 that we did n't notice him do much deliver drinks but the menu is expanded in their closet ensure.

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